Patience, persistence, perseverance and perspiration really do equal success!
After 23 years (yes, you read that right – 23 years!!) of courting the business, your Convention Bureau is very excited to announce that the New York Association for Pupil Transportation – NYAPT - will be coming to Saratoga Springs! NYAPT had made Albany a permanent home, and the 2009 conference marked their 26th year on Wolf Road. While Saratoga had tried to win this business away from Albany many times over the years, the group ultimately decided not to move. Our most recent bid effort started in March of 2008, with sales manager Heather McElhiney, along with hotel partners, making several sales calls on the Albany headquarters office. We gained the groups attention with news of an expanding City Center – something that was desperately needed if they were to come to Saratoga. Efforts continued throughout the year and into the next, with Kathy Denkenberger and David Zunker getting involved in the courting as well. After several meetings with the Executive Director, three site visits for various members of the NYAPT Board and members of the Annual Conference Planning Committee, extensive hotel and City Center involvement and support, and a group presentation to the NYAPT Board of Directors, we got the news that the board had voted to come to Saratoga for three years! This conference will bring roughly 700 attendees and 1450 room nights each year for three years, starting in July of 2010. We are all very excited to welcome NYAPT to Saratoga!
Heather McElhiney, Convention Sales Manager

Exciting growth is in every direction from the center of downtown Saratoga. The Saratoga Springs City Center project, scheduled to begin in early September 09, will expand convention center space adjacent to the Saratoga Hilton by more than 12,000 square feet. This project is definite and is expected to be complete in 12-14 months and will also include some significant renovation of the existing structure. Check out the architects' renderings and details of the new building on our website -
Now is a great time to partner with the Bureau to continue the momentum. Get in touch with Conie Crudo at
Groups are discovering that now is an incredible time to choose Saratoga as a meeting destination. For those booking close-in, Saratoga is a phenomenal value for meetings, conferences, conventions and special events; and those looking further into the future, there's no better time to lock in rates for multiple years. The Bureau works closely with our lodging, attractions, meetings facilities, conference services, restaurant and retail partners to accommodate meeting planner's and group function needs. We're a conduit - a liason - and our services are FREE to planners and groups that choose Saratoga! Contact Kathy Dekenberger at
This is a pretty remarkable time for Saratoga - it's the midpoint of the summer season, always a busy time, but we also seem to be a refreshing oasis in the midst of an economic drought. Saratoga Race Course attendance is up, hotels are reporting high occupancy, the downtown Broadway streets are hopping, restaurants are full, and the Saratoga Performing Arts Center is welcoming large crowds for concerts and the Philadelphia Orchestra's summer season. Saratoga seems to be a place where you can escape the dreary economic news elsewhere and come to a place that just feels right!
Online chat or instant messaging can help you have quick conversations with members of your meeting planning team.
Does it drive you crazy when you call big businesses and everything is automated? It takes forever to get an actual “real person” to take your call after going through several prompts. The first one always being – to continue in English – press 1. Sometimes I wonder if they really want you to find them!
When I jumped into my new career opportunity as the Senior Sales Manager with the Saratoga Convention & Tourism Bureau in May of ’08 I had to learn a new language. That’s correct, the language of ACRONYMS.