Meet people from next door, across the country and around the world! You too can join our team as a Desk Ambassador, Tour Guide or Special Events Assistant.

Our beautiful Visitor Center relies on the generosity of a cadre of volunteers to greet and assist the public. We are lucky to have an extended volunteer base from all walks of life who are dedicated to providing friendly and helpful service to all who enter our doors.

We are always looking to add new volunteers. Join us! It’s fun!


What safety measures are in place due to the COVID-19 pandemic?

We are proud to implement the following safety measures for your protection: 

  • Face masks optional for anyone entering the building
  • Increased thorough disinfection for all common areas
  • Disinfectant wipes, gloves and hand sanitizer available at all times
  • Physical distancing in all areas whenever possible

What does a Visitor Center volunteer do?

Have fun!

Greet…and meet fun and interesting people from around the world!

Share…your knowledge and enthusiasm of the area.

Learn…about new people and places.

Provide friendly, helpful information and answer questions

What if I’m not familiar with the area?

Volunteers are provided with plenty of support and training. Staff is always on site to help! There is no expectation to know everything… just come with a willingness to learn and share knowledge. You’ll be amazed at how much you already know!

What is the time commitment?

We offer four hour shifts, typically 9:00 a.m. – 1:00 p.m. or 1:00 p.m. – 5:00 p.m. Most volunteers sign up for one, four hour shift per week, but others like to do more than one shift. You let us know what works for you!

Who are your volunteers and where are they from?

We love the diverse backgrounds of our volunteers! Many are retired professionals; former teachers, librarians, lawyers, education administrators, salespeople, etc. Some of our volunteers are native Saratogians; some are from out of the area and have relocated to Saratoga. Our volunteers come to us from various locations locally – Saratoga Springs, Wilton, Clifton Park, Malta, etc. Whatever their background, wherever they come from, they all share a common interest: a love of the Saratoga area; a desire to  learn new things and share their knowledge with others; to meet new people and have fun!

How do I get started?

We invite you to complete the form below or stop by the Visitor Center to pick up a volunteer application in person. Applications should be directed to: Karen Verrigni, Director, Heritage Area Visitor Center.

Where are you located?

The Saratoga Heritage Area Visitor Center is located at 297 Broadway, Saratoga Springs, NY 12866. We’re the beautiful “trolley station” across from Congress Park.

What are your hours of operation?

January – March: Tuesday – Saturday, 10:00am – 4:00pm

April – December: Tuesday – Saturday, 9:00am – 5:00pm

CLOSED Sundays & Mondays

A few comments from our volunteers:

“As a volunteer and lifetime resident of Saratoga, I am grateful to have the opportunity to inform our visitors of its unique history”

Paul Robbens

“I enjoy volunteering at the Visitor Center because I get to meet people from all over the world who have heard of Saratoga Springs.  The best part is being able to describe to them the best parts of our fair city, the Health, History and Horses stories.”

Alexandra M.

“I love to meet and greet Saratoga Visitors! Helping them to plan their time and see all Saratoga has to offer is very rewarding!

The best place to do this is at the Visitor Center!”

Marti LaDue

“Volunteering at the Visitor Center is one of my favorite things to do.  The visitors are always friendly and have great interest in the Spa City.  Each day brings someone new from around the country and sometimes the world.  It’s such a great experience.”

Donna Steggs

“If you love Saratoga Springs, you’ll love working at the Visitors Center. You get to share with visitors all the assets of our city - the wealth of activities available, the special architecture to see, and the beauty of the surrounding countryside.”

Lorrie Anthony

Interested in joining our team? Fill out the form below:

General Information

* Indicates a required field.