Privacy Policy

This Privacy Policy (“Policy”) applies to (the “Website”) any subdomain of (the “Widget”) and the Discover Saratoga mobile application (“App”) and the services Discover Saratoga (“Company” or “We”) makes available through its Website and App (“Services”) on behalf of one or more clients.

Our promise

We will not communicate with you unless you expressly request it. We are committed to your privacy and will not share your personal information.

Our company commitment to privacy

To make sure your personal information remains confidential, we communicate these privacy guidelines to every Discover Saratoga employee.

Discover Saratoga does not knowingly solicit personal information from children or send them requests for personal information.

  • ​All Discover Saratoga website and/or email correspondence may contain links to other sites.
  • Discover Saratoga does not share your personal information with those sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
  • If we are going to use your personal information differently from that stated at the time we collect it, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted nor will we use your personal information in a new manner.

Discover Saratoga's Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Types of information collected on registration forms

We collect personal data through a registration process and when you request materials from or subscribe to email communications.

When you register on or sign up for email communications, we may collect your first and last name, email address and postal code. Where applicable, we also collect title, mailing address, phone number and organization information. You will be prompted for this information via our registration process and information request forms.

This information will be used to mail (via post office or email) requested materials.

How to opt-out of future communications

In order to opt-out of future communications or to unsubscribe from email communications, please contact

Navigation information

Each time you visit anonymous navigation information is collected by our servers. This information includes:

  • the type of browser and operating system you are using;
  • the address of the referring site (i.e., the previous site you had visited) and the website you leave our site to visit;
  • the date and time of your visit;
  • your server’s IP address (a number which is unique to the machine); and
  • the address of the pages you accessed.

This provides Discover Saratoga with information about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each page on the site or application. It does not personally identify individual users.

How we collect personal information off-line

Personal information will only be collected by lawful and fair means, for one or more specified purposes, which are relevant to Discover Saratoga's operations. When personal information is collected directly from the individual to whom it relates the purpose of collection will be identified and it will only be collected with the person’s consent.

Why we collect personal information

If you have permitted us to use your information, we will use it to keep you up to date on the latest company announcements, service updates, special offers and other information we think you’d like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better solutions.

Information collected on this site may also be combined and de-identified to provide Discover Saratoga with anonymous demographic and usage information. Discover Saratoga can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

We may use data transmitted from your mobile device to determine your location and use it for the purpose of marketing and analyzing customer information. This Information allows us to periodically determine your location.  

In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Discover Saratoga customers. Statistical information is not disclosed in connection with your personal information.


Currently the Discover Saratoga website does use “cookie” technology. Cookies were originally designed to help a website distinguish a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a website can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address.

We use cookies so that we can provide personalized information that we believe will be of value to you based on preferences you have indicated while visiting the site. You will have the opportunity to decide whether or not to accept the cookie. You may opt-out of these features here.

When we disclose personal information

Discover Saratoga works with other companies that help us provide products and services to you and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. In this case the information they receive is for shipping and delivery purposes only, and we require that the companies we contract with safeguard your personal information in accordance with Discover Saratoga's policies.

Personal information collected at this site will only be disclosed to third parties in accordance with this Privacy Statement and with the terms and conditions of any relevant service. You should check the terms and conditions of individual products and services for information about disclosures.

Your right to update your information

If you wish to update information held about you or your company by Discover Saratoga, please email your new details to or visit your member account here.


We make our best efforts to ensure that our systems are secure. Discover Saratoga safeguards the security of the data you provide to us with physical, electronic and managerial procedures.

Any questions?

Please email to resolve any questions, suggestions, concerns and complaints you might have regarding Discover Saratoga's privacy practices.

Changes to this Privacy Statement

This Privacy Statement was last updated November 2023 and may change from time to time particularly as new industry codes and legislation are introduced. Notification of changes to privacy policy will be posted on this privacy statement on